Don’t be taken in this holiday season by a scam to defraud you of your utility payment. Hawaiian Electric Co. is warning customers about customer service impersonators. 

Hawaiian Electric Company, Maui Electric Company and Hawaii Electric Light Company want to warn electric customers about an apparent telephone scam. Customers have reported receiving telephone calls saying their electric bill is delinquent and subject to disconnection. These customers were told to make payments at certain retail stores using specific debit card services and then provide the caller with a confirmation number which grants the scammer access to the customer’s funds.

 

Customers wishing to may pay their electric bills in person may do so at the utilities’ customer service offices. In addition, official walk-in payments may also be made at these locations: 

• First Hawaiian Bank
• Foodland
• Kmart
• Sack-N-Save
• Safeway
• Molokai Community FCU (Members only)
• Times Supermarket (Oahu and Maui customers only)
• Wal-Mart