Cory Lum/Civil Beat/2021

About the Author

Masahiko Kobayashi

Masahiko Kobayashi is the medical examiner for the City and County of Honolulu.

A simple text message, a quick phone call or a brief conversation with a neighbor might be an act of public safety.

Most people do not spend much time thinking about the work of a medical examiner’s office, and that is probably a good thing, as our role is often associated with tragedy, unexpected deaths and difficult moments for families.

Our work begins after a death has occurred. We investigate deaths that fall within our legal jurisdiction, determine causes and manners of death, support law enforcement and public health partners, and help provide answers to families during some of the most difficult moments of their lives.

Through this work, however, we occasionally observe something else.

We encounter situations in which an individual has died alone and remained undiscovered for an extended period of time.

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These situations affect people from every walk of life. Some are elderly. Some are not. Some have family members living nearby. Others have few remaining social connections.

Every case has its own unique circumstances.

Yet one common theme often emerges: someone eventually became concerned.

A neighbor noticed newspapers accumulating. A property manager observed that mail had not been collected. A vehicle that was normally driven remained parked. A pet appeared unattended. Familiar daily routines had suddenly stopped. A family member became worried after several unanswered phone calls. A coworker noticed an unexplained absence. A friend sensed that something was not right.

In many cases, the eventual discovery occurs because an ordinary person pays attention and cares enough to act.

The work of a medical examiner’s office offers a unique perspective on the value of human connection. While our role generally begins after death, we are often reminded that strong connections matter, and communities are built long before our involvement is ever needed.

Hawaiʻi has long valued connection, responsibility and concern for one another. Those values remain just as important today.

Most people do not think of a simple text message, a quick phone call or a brief conversation with a neighbor as an act of public safety. Yet those small interactions can be remarkably important, particularly for individuals who live alone or have limited social support.

While every situation is different, concerns often arise when someone who is normally present suddenly becomes absent.

Many people value their independence. Hawaiʻi is home to countless residents who live active, self-sufficient lives and prefer not to burden others. There is nothing wrong with that. Independence is something to be respected.

Honolulu Medical examiner vehicle parked near Honolulu Hale.
The Honolulu Medical Examiner knows first-hand the dangers for someone living alone whose lost touch with friends and neighbors. (Cory Lum/Civil Beat/2022)

However, independence and connection are not mutually exclusive.

Knowing that someone would notice if you suddenly disappeared is a quiet form of security that many people may take for granted.

In our work, we occasionally encounter situations where that safety net has become thin, and not necessarily because someone chose isolation. Life circumstances change. Families relocate. Friends move away. Health challenges emerge. Social circles often become smaller over time, and neighbors may not know one another as well as they once did.

The result can be that a person experiences a medical emergency, dies unexpectedly, or otherwise becomes incapacitated without anyone realizing it for days or even weeks.

That reality makes ordinary acts of community awareness all the more important.

The solution is rarely complicated. It does not require a government program, special training, or significant expense.

More often, it involves ordinary acts of awareness and kindness: checking in on a friend, introducing yourself to a neighbor, noticing when something seems unusual, or making a phone call when your instincts tell you something may be wrong.

Most welfare checks ultimately confirm that everything is fine, but there is little downside to checking when something genuinely appears out of the ordinary.

As medical examiner, I have the privilege of seeing many examples of professionalism, compassion and service throughout our community. I have also seen how meaningful it can be when someone takes the time to notice another person.

The difference between a timely discovery and a prolonged delay is often not technology, policy or government intervention.

It is simply that someone noticed something and cared enough to check.

Sometimes the most important public safety resource in a community is not an institution.

Sometimes it is a neighbor.


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About the Author

Masahiko Kobayashi

Masahiko Kobayashi is the medical examiner for the City and County of Honolulu.


Latest Comments (0)

Great observations and insights, Dr. Kobayashi. As someone who frequently works with kupuna who are teetering on homelessness who live alone as they struggle to keep up with basic costs of living and especially rising rents, I appreciate so much your call to all in our community to simply get acquainted with our neighbors. Awareness of those who live nearby and the transparency that comes with letting people into our lives can help all of us to both be accountable and also to be beneficiary of the concern of a caring neighbor.

Allin4EndingHomelessness · 3 weeks ago

Many people are working several jobs, leading to less time off and "hanging out" at home or in a neighborhood. Some are also not social to start with. Others don't want someone "watching" them, even for the most noble of reasons. When my mom started failing, we had an agreement. I would call her each night about 9, and say goodnight. If she didn't answer, I got in my car and drove over an hour to make sure she was okay. Luckily, she was each time--but I found the oven on twice and the stove once.......not much longer until I got her live in help. Luckily she could afford it. Finding help she and her 'boyfriend' liked was a challenge though!I have a very elderlu neghbor who agreed to open a window shade that cades the street every morning, so we could know she was okay. It works, without intruding on her privacy.

MauiLolo · 3 weeks ago

I can’t say enough about the loss of community that occurs as Honolulu in particular converts from homes & neighbors to the isolation of high rise apartments, slowly destroying connections between people in the process. No more carport BBQ’s.In our small condo, we try to keep an eye in each other. When one kupūna started parking in two stalls & behaving oddly, we got the mainland family involved. (The person is now in a care facility). When another neighbor’s deliveries were piling up but their car was in the stall, we had the building manager do a well check. (The person was on vacation). Another neighbor who lives alone choked on food & was saved by a companion, but now several of us have LifeVac’s because death by choking is a real problem. Sadly, it was days before another neighbor was found deceased after he didn’t show up for work for a few days. He worked an odd schedule & we didn’t notice his car hadn’t moved. My point is that people who live alone should try to have connections with neighbors. Trade phone numbers. Give a trusted neighbor a door key. Let them or a manager know if you’re ill or injured or on vacation. Arrange with a friend to do daily phone calls.

Citizen_Aware · 3 weeks ago

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